Support Services

beyondblue support services

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000.

Helplines can be busy. If you can't get straight onto a counsellor it may be because they are answering other calls. So be patient, put the phone on speaker and sit back and take a deep breath, or several.

beyondblue offers support and information to all Australians, regardless of their age, gender or background.

Last year, over 70,000 Australians contacted us for support. Many were seeking advice or information, and others simply wanted to talk through their concerns. Everyone has their own reasons for getting in touch – check out this series of videos featuring people who've used the beyondblue Support Service sharing their experiences. 

If you, or someone you know, are experiencing depression or anxiety, there are three ways to contact us – call, email or chat to us online. All calls and chats are one-on-one with a trained mental health professional, and completely confidential. Although we may ask for your first name, let us know if you'd like to remain anonymous.

ph-icon-left Call 1300 22 263824 hours a day, 7 days a week

Give us a call any time of the day or night, and we'll be there to listen, offer advice and point you in the right direction (for the cost of a local call, could be more from mobiles).

speech-icon-left  Chat to us online

Sometimes you may not feel like talking on the phone, so why not chat to us online? We're online from 3pm to 12am (AEST) every day.

mail-icon-left  Email

Send us an email and you'll hear back from one of our trained mental health professionals within 24 hours.

beyondblue men's forum

The beyondblue men’s forum is a safe, anonymous online space to chat with other blokes, get support and share tips on recovering from depression and anxiety. Lots of guys find it helpful to hear from others who have gone through similar situations and come out the other side.  

Do you live in Adelaide, Canberra or North Coast NSW? 

NewAccess is a free and confidential service that provides support in the form of a coach. The program includes six free sessions tailored to your individual needs.   

Other support

Health Professionals – Practitioner Directory

Find your nearest health professional by clicking through to beyondblue's Practitioner Directory.

Lifeline: 13 11 14

13 11 14 is a confidential telephone crisis support service available 24/7. Online crisis chat is also available every evening from 8 pm to 12 midnight (AEST).

Suicide Call Back Service: 1300 659 467

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone counselling to people 18 years and over.

MensLine Australia: 1300 78 99 78

A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Counselling Online 1800 888 236

A free, national 24-7 counselling service for people using alcohol and drugs, their family members and friends. Phone and online counselling provided.


For other Support Options, please go to the Other Resources Section located under Man Facts in this website

Movember logo

  We acknowledge Movember's proud support of the beyondblue Support Service.


Emergency support

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000.

Otherwise, if you’d prefer to talk to someone NOW, call the beyondblue Support Service on 1300 22 2638.

We’re available 24 hours a day by phone – it’s always a good time to call.